Whether you have a large team of people supported by Exchange, a small office with a few computers, or just that personal laptop computer and smartphone, Kokua Technologies supports the systems that you need to run your business. Our tools enable us to work remotely without forcing you or your co-workers to stop using their machines. When we fix a problem or do preventative maintenance without impacting your work day, we do a little hula dance of joy.
Q. What is Kokua?
A. Kokua is a Hawaiian word for “help” but goes beyond to embody a more holistic helping spirit. And if you are wondering, it is pronounced like it should be: Koh – Koo – Uh.
Support Tickets
Existing customers of both Graphical Interface and Jennings Technologies may create a new support ticket by sending an email to our helpful plastic hula girl at help@itskokua.com or completing our online form. She will reply with a ticket number and this will make sure that we are tracking all of the details.
Remote Service
For new customers who do not yet have our Drumbeat support agent software, you can download TeamViewer (v.3) software below, which will allow us to remotely control your machine.
- QuickConnect (Windows Only)
- Windows (TeamViewerQS.exe)
- Mac (TeamViewerQS.zip)
