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Whether you have a large team of people supported by a data center, a small office with a few computers,  or just a personal laptop computer and smartphone, Kokua Technologies supports the systems that you need to run your business. We install, configure, maintain, and troubleshoot (a.k.a. Help): Desktop, Laptop and Workstation Computers; Server Hardware and Operating Systems; Software Applications; Mobile Devices; Hardware Peripherals (Printers, Routers, etc.); and Computer Networks at Multiple Locations.

Support Tickets

Existing customers of both Graphical Interface and Jennings Technologies may create a new support ticket by sending an email to our helpful plastic hula girl at help@itskokua.com or completing our online form. She will reply with a ticket number and this will make sure that we are tracking all of the details.

Remote Service

For new customers who do not yet have our Drumbeat support agent software, you can download TeamViewer (v.3) software below, which will allow us to remotely control your machine.

Alternatively, we may direct you to start a free join.me session.

Recent Articles

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    Tall Enough to Ride the Ride

    We have an expression at Kokua Technologies when it comes to hiring our Tech Kahunas. “Are they tall enough to ride this ride?”

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  • zero-day-internet-explorer

    Security Matters: IE Exploit Alert

    Exploits to popular applications are just a byproduct of human created software. The current advisory from Microsoft calls into question whether or not one should use Internet Explorer at all, especially if you are still running the unsupported Windows XP.

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  • Cryptolocker-Zombies

    Security Matters: Cryptolocker is Very Dangerous

    What is Cryptolocker? This new variant of malware will encrypt files found on connected drives, including network shares, and hold the machine “hostage” requiring the user to pay a ransom to get the decryption key to unlock the files.

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