Advanced IT Monitoring
In addition to the features of Drumbeat, including baseline monitoring of Drumbeat Free and the preventative maintenance of Drumbeat Basic, Drumbeat Advanced offers a flat-rate IT service that includes preventative maintenance for your desktop, laptop and server operating systems, with antivirus/anti-malware software licensing, as well as remote support to resolve the day-to-day technical support needs for your business. On site support is billed hourly at our standard rates. Drumbeat Advanced is similar to a managed service plan, except we don’t require a multi-year agreement to lock you in. Drumbeat Advanced is for offices of 10 or more desktop/laptop machines.